Privacy Policy
Last updated: 14 October 2026
1. Who we are
This website (https://ottmelglobal.com) is operated by Dongying OTTMEL New Energy Co., Ltd. ("OTTMEL", "we", "us"), a manufacturer of commercial water heaters and boilers in Dongying, Shandong, China. Address: Building 2, No. 27 Jiaxiang Road, Dongying District, Dongying, Shandong, China （山东省东营市东营区嘉祥路27号2幢）. Email: ottmel2014@gmail.com · Phone: +86 182 6666 5211
2. What data we collect and why
Inquiry form. When you send an inquiry we receive the information you enter: name, company, business type, country and email address (required), and optionally phone number, product of interest, estimated quantity, project details and message. Our system also records the website language, the page you sent it from, the country detected by our hosting provider, your IP address and the time of submission. We use this information to reply to your inquiry, prepare quotations, send the product information you requested and protect the form against abuse.
Email and phone. If you contact us directly, we use the information you provide to answer you.
Website analytics (Google Analytics 4). We use Google Analytics 4 to understand how the website is used and which pages lead to inquiries. It sets the cookies _ga and _ga_HTZFZJ7WZT and collects information such as pages viewed, scrolling, the start of a form, device and browser type and approximate location. We also record these events: inquiry submitted, clicks on our email address or phone number, PDF catalog downloads and language changes. These events do not contain the text of your inquiry. Visitors in the EU/EEA, the United Kingdom and Switzerland: analytics cookies are only set after you accept them in the cookie banner. Other visitors: analytics is on by default and you can turn it off at any time under “Cookie settings” at the bottom of every page. We do not use advertising cookies.
Spam protection (Cloudflare Turnstile). Our forms are protected by Cloudflare Turnstile, which checks browser and device signals and your IP address to tell people from automated programs. It does not set cookies on our website.
Hosting and security (Cloudflare). The website is hosted by Cloudflare, which processes technical data such as IP addresses and request information to deliver and protect the website. We also use Cloudflare Web Analytics, which provides aggregated visit statistics without cookies.
We do not sell personal data and do not use it for advertising or automated decision-making.
3. Who receives your data
- Cloudflare, Inc.: hosting, security, spam protection and forwarding of inquiry emails.
- Google LLC: Google Analytics, and the Gmail mailbox in which we receive and answer inquiries.
- Our sales staff who handle your inquiry.
- Authorities, where required by law.
These providers may process data outside your country, including in the United States and China.
4. How long we keep data
We keep inquiry emails and inquiry data for 14 months and then delete them. Google Analytics data is deleted automatically according to our Google Analytics retention settings. Analytics cookies remain in your browser for up to about 13 months unless you delete them.
5. Your rights
Depending on the law that applies to you, you may have the right to access, correct or delete your personal data, to object to or restrict its processing, to withdraw your consent at any time and to receive your data in a portable format. To exercise these rights, email ottmel2014@gmail.com. We will reply within 2 days. You may also complain to the data protection authority in your country.
6. Cookies
Cookies used on this website: _ga and _ga_HTZFZJ7WZT (Google Analytics, up to about 13 months). You can change your choice at any time under “Cookie settings” at the bottom of every page, block or delete cookies in your browser, or use Google’s opt-out add-on (https://tools.google.com/dlpage/gaoptout).
7. Security
The website uses HTTPS, and inquiries are sent over encrypted connections. No transmission over the internet is completely secure.
8. Children
This website is intended for businesses and is not directed at children.
9. Changes
We may update this policy. The current version is always published on this page with its date.
10. Contact
Dongying OTTMEL New Energy Co., Ltd. · Building 2, No. 27 Jiaxiang Road, Dongying District, Dongying, Shandong, China （山东省东营市东营区嘉祥路27号2幢） · ottmel2014@gmail.com · +86 182 6666 5211
